How It Works

PROVIDING PERSONALIZED GUIDANCE

WiserCare’s patented approach to patient decision support employs a rigorous approach to modeling treatment decisions: 

 
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Evidence Gathering

We analyze and extract the highest quality evidence on treatment outcomes, risks, benefits and side effects

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Personalized Outcomes

We use a patient’s clinical characteristics to model an individual’s probable outcomes for relevant treatment options

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Preference Engine

We engage patients in an interactive, thought provoking exercise that elicits their goals, preferences and barriers for treatment

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Treatment Explorer

We use both of these pieces of information to show patients which treatment choices align with their situation and goals, and allow them to understand why (or why not).

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Decision Engine

For customers who choose our highest level of personalization, WiserCare’s decision engine applies a patented algorithm to the patient’s clinical and preference data and provide a ranked treatment fit

 

BRINGING ADVANCE INSIGHT

Each WiserCare completion generates an at-a-glance report for clinicians in advance of the visit, so they know their patients better from the start. Care teams can configure the reports to contain everything they need (and nothing they don’t), including:

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Patient preferences

High-fidelity patient preferences and goals for treatment, as well as any barriers that may affect adherence, representing a new category of data that play a central role in treatment decisions.

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Clinical characteristics

Important demographic and clinical data that impact appropriateness and treatment outcomes.

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Patient-reported symptom scales

Key results of relevant surveys, such as PHQ-9, KOOS and others.

INTEGRATING INTO CLINICAL PRACTICE

Care teams can configure WiserCare to suit their clinical practice and workflows. Example configuration options include:  

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Branding

Patients can receive WiserCare invitations directly from their healthcare provider with system and provider-level branding and naming.

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Workflow Integration

Patients can receive invitations at the right time in the patient journey, whether at the point of referral or scheduling, in response to claims or other clinical prompts, or during or between visits. We configure the patient’s treatment path accordingly. 

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EHR Integration

WiserCare can run standalone or integrate with EHRs, pulling relevant patient data, triggering invitations, and returning results to clinical staff automatically.

 
 
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Research Platform

Our platform includes customizable survey instruments that allow our partners to query patients, clinicians and other WiserCare users on their experience.

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Clinical Outcomes Data

WiserCare analyzes the most robust, highest quality evidence to build decision models and personalize guidance. When partners have amassed their own data that meets this standard, we can integrate it into our data model to further personalize the experience.

 

GETTING STARTED

WiserCare’s platform can support any decision that presents a set of options, such as how to undertake preventive screenings, the best approach to depression or insomnia, how to treat non-invasive cancer, and end-of-life decision making. Partners typically start with a focused implementation in one area, gain experience and traction, and expand. Suggested ways to start include:

 

Advance Care Planning

Ensure that patient wishes for serious illness and end-of-life care are captured, accessible to caregivers and delivered upon by providers. More information here.
 


Preference Sensitive Conditions

Achieve the Triple Aim for ACO and risk-based business by supporting patients and physicians in making smarter decisions for preference-sensitive decisions.

Specialty Care

Capture and retain more patients and revenue while Improving specialist yield and patient decision readiness and satisfaction. More information and available modules here.


Primary Care

Improve quality scores, patient satisfaction and adherence while increasing revenues and practice efficiency. More information and available modules here.